Assisted living local SEO, one neighborhood at a time

Local SEO for an assisted living community is the work of keeping a Google Business Profile and a set of neighborhood pages in agreement about where the community sits, what it is called and how a tour request is made. We manage it for owners and directors of single-site communities and small groups, worked month by month.

The pin marks one spot. The towns and neighborhoods the owner lists mark the rest.

One dot on the map, a row of squares on the wall

A Maps pin sits on a single corner. The towns and neighborhoods the owner lists are several, and each one earns a square on the monthly sheet and a write-up with a route toward the lobby door. Local SEO is the matching of that dot to those squares, and the squares themselves are the same pages described under assisted living SEO. At month's end the pin and every page are held side by side, and a star goes beside each one that agrees.

Public reviews hang on that same profile, and the work of requesting and answering them is described under review management. The pages behind the pin are part of the community website, covered under website design.

The pieces of a pin that gets tended

Five lines carry most of the local SEO work, and each is edited by hand.
  • Name

    One spelling of the community, everywhere

    The name on the sign is the name on the pin and on every page, with no variants.

  • Categories

    Categories chosen with the owner's list in hand

    We pick from the categories Google offers, using the arrangements the owner says apply.

  • Service area

    A service area that mirrors the town pages

    Each town on the owner's list shows on the pin and has a page behind it.

  • Hours

    Hours for the lobby door, as the owner states them

    Changes are entered when the owner sends them, so the pin never relies on guesses.

  • Neighborhoods

    A page for each square on the owner's map

    Each page gets its own route and the landmarks the owner picks, and describes nothing that happens inside.

Five lines on the pin and how each is held to the site

Line on the pinWhere a searcher sees itHow it is matched to the website
Community nameTop of the Google Business ProfileCopied from the sign, then repeated word for word on every page
Street addressBeside the map dotSpelled the same in every footer and on the contact page
CategoriesUnder the nameChosen from Google's list to fit the arrangements the owner names
Service areaPlaces listed on the profileMirrors the list of neighborhoods the owner wrote down
Tour linkThe button on the profilePointed at the owner's own tour or booking link

A month of tending the pin

  1. Pin the dot and read it back

    We compare every line on the profile to the owner's sheet and mark each one that agrees.

  2. Draw the circle around the towns

    The service area gets exactly the places the owner wrote down, nothing added, nothing dropped.

  3. Write a page per neighborhood square

    Each page gets a route toward the lobby door and landmarks that the owner picked.

  4. Tear off the month and check the pin again

    Whatever changed in the building's details is entered, and the next sheet hangs from the nail.

Facts to gather before anyone touches the pin

  • The community's name exactly as the sign prints it
  • The street address and the entrance a driver should head for
  • Hours the lobby door stays open, in the owner's words
  • The days tours run
  • Towns and neighborhoods to name, in the owner's order
  • Living arrangements to list on the pin, written the way the owner writes them
  • Photos of the front lawn and courtyard bench with no person in frame

Three pins to pull out

Scribbled on the wall calendarThe pin and the website may each say a slightly different thing.

What the month showsSmall differences in name, address or hours leave two versions of the community to look after. We keep one version on both.

Scribbled on the wall calendarEvery neighboring place can share a single page with its name swapped in.

What the month showsEvery neighborhood page holds a route and landmarks that no other page has.

Scribbled on the wall calendarOnce the profile is claimed, the work is finished.

What the month showsClaiming is the first square, not the last. Hours, categories and links change, so the pin is re-read every month.

What owners ask about the pin and the town pages

How big does the list of neighborhood pages get?
It is the owner's list. The owner picks the order, and a few pages go up each month.
Whose profile is it?
The community's. The owner adds us as a manager, and anything the profile says about care or fees is wording the owner approves before we enter it.
Where do public reviews fit?
Public reviews sit on the profile. Requests and replies have a home on the review management page.
Is a spot on the map promised?
No map position is promised. The pin is kept accurate, the pages are kept in step, and each change is noted on the sheet.
What goes on a neighborhood page?
The place name, a route to the lobby door, landmarks the owner picks and the owner's tour link. It does not describe what happens inside the community.

Send the neighborhood list to the wall

Write the neighborhoods you want named, plus a line about the community, into the contact form. A voice is an option too: mark a time on that page and Ross Cohen, the CEO, phones at that moment.

Which living arrangements should we write up first?

Say which arrangements you want described (assisted living, senior living, memory care), which neighborhoods your families come from, and what the community calls its own wings and floors. Leave out every personal name and every personal detail.

Leave a note about your community

Name the living arrangements you want described and the towns your families come from. Short is fine, and a real reader opens every note.

Choose from the weekday and half-hour boxes that unfold below. When the block begins, the number you typed above rings and our CEO answers on the other end.

The day to circle

Once you choose a start, the circled day appears here.

Each block is a weekday half hour, shown in whichever zone you choose.

Take a pen to the next open day

Once somebody has put a pen to a month, it looks different. Name a weekday and a half-hour block, and we will turn the pages of your community together.

The circle and star in the picture are drawn for the page, not a booking.