Assisted living Google Ads management for communities

Google Ads sets a short advertisement beside the search results when someone keys in a phrase such as assisted living communities. We write and manage Google Ads for assisted living, senior living and memory care communities, with one ad group per living arrangement and one circle of neighborhoods per group.

The account, the budget and the card are the community's. Each ad sits on the owner's desk, unrun, until a pen has marked it.

A sign where eyes already are

A search ad is a small sign hung on the wall a family is already facing

Of the three ad platforms, Google Ads sits closest to a typed question. An ad for the community may appear alongside the Maps listing and the organic pages, and it is only as sound as the page behind it, so each group we write lands on a page for that living arrangement, never a catch-all front page.

Most of the work is sorting. A long list of phrases is kept off the account: job hunts, other communities by name, errands unrelated to a tour. What remains is a short set of phrases per arrangement, chosen with the keyword list and with whatever the owner wants asked about. Counting of calls and forms follows lead generation.

Google applies its own policies to care-related and age-related services. The owner reads them; we leave them unparaphrased. Whatever an ad says about care, fees or the paperwork a state asks of a community is the owner's statement, and the draft waits for a signature. Its neighbors on the wall are Bing Ads (Microsoft Advertising) and Meta Ads (Facebook and Instagram).

Four chores a Google Ads account takes on for a community

  • Groups

    Ad groups cut along living arrangements

    Assisted living gets one group, memory care another, and any wing or floor the owner names gets a third.

  • Map circle

    A ring of towns drawn around the building

    Ads aim at the areas served, in a ring set with the owner.

  • Screening

    A list of searches that never reach the account

    Job hunts, rival communities by name and price questions get shut out; the list is lengthened monthly.

  • Counting

    Calls and form requests pinned to the ad group behind them

    The monthly page shows which group sent each call and form.

From typed phrase to ad group to the page that greets the click

What a family typesAd group that answersPage that greets the click
senior living near meThe broad senior living group for the towns servedA page that introduces every arrangement the community describes
memory care near meThe memory care group and nothing elseThe memory care page for the wing or floor the owner calls by that label
assisted living facilities near meThe assisted living group, held to the neighborhood circleThe assisted living page with its tour-request section
assisted living and memory care near meA paired group that mentions both arrangementsOne page covering both arrangements, with a link to each
assisted living communityA group for a typist with the arrangement already in mindThe lobby door page, with the street address printed high

Starting and tending a Google Ads month

  1. Open the account under the community's name

    The owner opens it, or shares an existing one, and attaches a card. We join as managers; the account itself stays with the community.

  2. Write the groups and show them first

    Ads, phrases and the blocked list are drafted and handed to the owner first.

  3. Switch on one group and watch it

    We begin with the arrangement the owner picks and read the first searches that trigger it.

  4. Read the month, then reset the squares

    The monthly page lays out spend, clicks, calls and forms; phrases come and go as the owner decides.

Items to lay on the table at the first Google Ads sitting

  • The living arrangements to feature first, with the labels the owner uses
  • The towns and neighborhoods to draw the ring around
  • A Google login the owner controls, and a card for Google to charge
  • Tour days to mention, and the page a family uses to ask for one
  • Phrases the owner wants barred from every ad
  • An hour set aside to read Google's policies for care-related and age-related services

Three Google Ads beliefs to set aside

Scribbled on the wall calendarA bigger budget amounts to a smarter account.

What the month showsBudget is the owner's figure, billed by Google. What shapes an account is the sorting: which phrases stay on, which stay off, and where each click opens.

Scribbled on the wall calendarAppearing on every search near the building is the goal.

What the month showsThe aim is a short, owner-chosen list of phrases about the community's own arrangements. A search about jobs or another building wastes a square.

Scribbled on the wall calendarAn ad should list everything the community does.

What the month showsAn ad names an arrangement and a town, and points to the page. Longer statements sit on that page, read by the owner beforehand.

Google Ads is one square on a three-platform ad calendar

Every plan includes the same chores, and the count of platforms is what shifts the price. Google Ads can go first, with Bing Ads (Microsoft Advertising) or Meta Ads (Facebook and Instagram) added later.

Inked in on all three ad plans

  • The ad account stays under the community name, never ours
  • Ad wording and keyword lists drafted before launch and shown to the owner first
  • Negative keywords added so job and brand-name searches do not burn the budget
  • You settle each click charge with the platform directly; it never passes through us
  • A monthly summary of spend, clicks, calls and forms
  • One ad platform

    $895/mo

    Management of a single platform: Google Ads, Bing Ads (Microsoft Advertising) or Meta Ads (Facebook and Instagram), whichever the community picks.

  • Two ad platforms

    $1,595/mo

    A pair chosen from Google Ads, Bing Ads (Microsoft Advertising) and Meta Ads (Facebook and Instagram).

  • Three ad platforms

    $2,295/mo

    All three platforms together: Google Ads, Bing Ads (Microsoft Advertising) and Meta Ads (Facebook and Instagram).

Clicks are charged by the ad platforms and sit outside these prices. The website comes only with Gold and Platinum; Silver leaves yours alone. Stop a plan whenever you choose.

Questions raised before the first Google group is switched on

Who holds the Google Ads login?

The community does. We enter as invited managers, and each change we make shows up in the owner's view.

Where do the per-click charges land?

Google charges the owner's card for clicks, a sum apart from our monthly plan figure.

Which searches stay away from the ads?

Job searches, other communities and operators by name, and anything about prices or coverage; the shut-out list grows as the months turn.

May an ad speak about care or paperwork?

Only in lines the owner has composed and signed. Google's rules for care-related and age-related services sit with the owner to read.

Does any ad or form carry the names of people living in the community?

No. Nothing of that sort enters an ad, a form or the call tracking; the community keeps it out and so do we.

Choose the first arrangement to put an ad behind

Tell us which arrangement and which towns come first. The CEO calls at the half hour you pick on the contact page.

Which living arrangements should we write up first?

Say which arrangements you want described (assisted living, senior living, memory care), which neighborhoods your families come from, and what the community calls its own wings and floors. Leave out every personal name and every personal detail.

Leave a note about your community

Name the living arrangements you want described and the towns your families come from. Short is fine, and a real reader opens every note.

Choose from the weekday and half-hour boxes that unfold below. When the block begins, the number you typed above rings and our CEO answers on the other end.

The day to circle

Once you choose a start, the circled day appears here.

Each block is a weekday half hour, shown in whichever zone you choose.

Take a pen to the next open day

Once somebody has put a pen to a month, it looks different. Name a weekday and a half-hour block, and we will turn the pages of your community together.

The circle and star in the picture are drawn for the page, not a booking.